In which Wildbook did the issue occur?
Sharkbook
What operating system were you using? (eg. MacOS 10.15.3)
MacOS Monterey 12.6
What web browser were you using? (eg. Chrome 79)
Safari
What is your role on the site? (admin, researcher, etc)
Researcher
What happened?
When you run the algorithm to find a match you are met with an error message saying “there was an error with task________”
What did you expect to happen?
I expected the possible matches to come up.
What are some steps we could take to reproduce the issue?
Attempt to run a match on any encounter.
If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
Hi @kellyking
We’re working on getting WBIA running again. Keep an eye on the outage announcement for the latest updates: Machine Learning Server Behind Several Wildbooks/Codex 7/10-7/11
The machine learning server is back online. Can you restart your match and let me know if you’re still seeing error messages?
Hey Anastasia,
It is working again! Thank you!
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