Sharkbook - cannot merge individuals

Sharkbook

I have been able to merge a number of shark individuals, but something is stopping these two from merging:

SHARK1: GNS-1292 needs to be merged with GNS-1193

https://www.sharkbook.ai/merge.jsp?individualA=dfdea59c-4541-4944-8893-2e7192af4c42&individualB=4b478099-f4eb-4de0-8e09-1b619af417ba

SHARK 2: GNS-1739 needs to be merged with GNS-0082

https://www.sharkbook.ai/merge.jsp?individualA=c6167e95-4626-4cb1-877f-ed65d76d05e4&individualB=c50d8a53-464f-41e9-a6c6-c61f105ef0da

Can you give it a try and see what is preventing it?

The screen doesn’t change for me when I try to merge. Is that what you’re seeing, too?

It looks like one eventually loaded. I love how useless this error message is. :roll_eyes:

In the meantime, you should be able to work around this following the first set of steps on the Merging FAQ help docs.

I don’t know if this was an intermittent issue, but while I was revisiting this today, it allowed both merges to complete after a few minutes of loading. We restarted Sharkbook as a precaution in case it was leading others to experience similar errors.

Thanks for reporting this!

Excellent - thank you for fixing it!

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