Slow matching of one image in Flukebook

In which Wildbook did the issue occur? Flukebook

What operating system were you using? Windows 10 Enterprise

What web browser were you using? Chrome

What is your role on the site? researcher

What happened?

I uploaded an image to match last night, this morning it still didn’t have an annotation so I drew one manually and submit to matching, and it’s still spinning waiting for results.

What did you expect to happen?

Expected annotations and matching to be much faster, it was only one image

What are some steps we could take to reproduce the issue?

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

Hi @christin.khan

Did this resolve? Apologies, we have run about 10,000 gray whale detection an ID jobs through Flukebook in the past four days. The system is now cleared out of those bulk imports (but one more is incoming this week). Can you check if the queue eventually completed your match job?

Thanks,
Jason