Some bulk upload match results not returning results

[PaulK]

What Wildbook are you working in? ACW

What is the entire URL out of the browser, exactly where the error occurred?

Wildbook for Carnivores

Can you describe what the issue is you’re experiencing?
Match results not being returned
Can you provide steps on how to reproduce what you’re experiencing?
See link

@ACWadmin1
@jason

[Anastasia]

Hi @PaulK

Have you tried re-running the match from the annotation menu?

[PaulK]

Yes

Get the same error message,

ALso, when trying to match results, getting the error message below;

Typically this happens when the server needs restarting.

Thanks

Paul

[Anastasia]

Thanks for confirming. It’s restarting now, so hopefully those incomplete jobs will be re-running again soon.

[PaulK]

Thank you

I will check in again in an hour or so.

Paul

[PaulK]

Working as expected now.

Thanks

Paul