Stalled in Detection

[jenna]

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

In which Wildbook did the issue occur? GiraffeSpotter

What operating system were you using? (eg. MacOS 10.15.3) Windows 11

What web browser were you using? (eg. Chrome 79) Edge

What is your role on the site? (admin, researcher, etc) Admin, Researcher, OrgAdmin

What happened? Uploaded to detection but seemed to have not made any progress in 24 hours.

What did you expect to happen? Detection to at least be more than 0% complete

What are some steps we could take to reproduce the issue? Look at the bulk import here: Wildbook for Giraffe

[Anastasia]

Thank you for letting us know. I’ve re-sent this import to detection.

[jenna]

Not sure if its due to the high volume of traffic on GS as there seems to be quite a few uploads over the past week but seems to not have moved to identification now?

[Anastasia]

Thanks for following up on this. It looks like there was an error in processing identification because I see this “suppressed” status instead of “queued” or “queuing” if it was just stuck processing identification:

I’m going to resend it to ID now.