What Wildbook are you working in? SHARKBOOK
What is the entire URL out of the browser, exactly where the error occurred? https://www.sharkbook.ai/encounters/exportSearchResults.jsp?locationField=wolf&male=male&female=female&unknown=unknown&genusField=Carcharias+taurus&alive=alive&dead=dead&numSearchedObs=1&lifeStageField=None&measurementlength(operator)=gteq&measurementtemperature(operator)=gteq&label0=None&numResights=1&satelliteTagName=None&biomeasurement13C(operator)=gteq&biomeasurement15N(operator)=gteq&biomeasurement34S(operator)=gteq&alleleRelaxValue=0&organizationId=None&projectId=None&submitSearch=Search+Encounters
Can you describe what the issue is you’re experiencing? When I download the data to excel, I cannot see all the information - such as the encounter status (i.e. Approved, Unapproved, Unidentifiable) and I cannot see the Alternative ID associated with the shark within the downloaded file. There also appears to be an error in receiving the email address of photographer/submitter as it is blank when it should not be.