Unable to submit encounters due to internal server error

In which Wildbook did the issue occur? Internet of Turtles

What operating system were you using? (eg. MacOS 10.15.3) MacOS 10.15.7

What web browser were you using? (eg. Chrome 79) Safari 15.0

What is your role on the site? (admin, researcher, etc) Admin

What happened?


Website crashing when I submit encounters

What did you expect to happen?
IoT to work as normal

What are some steps we could take to reproduce the issue?
Submit an encounter

Hi, @JoGoodfellow !
I’ve reproduced this issue and restarted the server, which resolved it.

Can I confirm that this is working for you now, too?

This is either the second or third time that this has happened on IoT lately. If it happens again, I’ll file a ticket to investigate it more deeply.
Cheers,
Mark