In which Wildbook did the issue occur?
Internet of Turtles
What operating system were you using? (eg. MacOS 10.15.3)
MacOS Monterey 12.2.1
What web browser were you using? (eg. Chrome 79)
Safari 15.3 and Chrome 99
What is your role on the site? (admin, researcher, etc)
researcher
What happened?
The matching process comes back with an unknown error ( there was an error with task fe7c973e-d54d-4502-acd0-9db47cb129f8: unknown error)
What did you expect to happen?
matches to be presented or no matches for a new idividual
What are some steps we could take to reproduce the issue?
Here is an example encounter where the error occurred: https://iot.wildbook.org/encounters/encounter.jsp?number=2b228b5d-3363-41d6-9600-2df97b9c474f
Looking at previous entries in the forum, there might be an issue with the space or request queues for the machine learning server? Is there a way to circumnavigate the issue?
As always, thank you for your help.
Kind regards,
Stephanie