URGENT: Error when matching

In which Wildbook did the issue occur? ACW

What operating system were you using? Win 10

What web browser were you using?latest chrome

What is your role on the site? admin & researcher

What happened?
Big error message when trying to start match and view match results

What did you expect to happen?

What are some steps we could take to reproduce the issue?

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

we believe this was a merge issue, and that we have it resolved now. Can you check and let us know?


Yes, it appears to be working now. Unfortunate timing… had to cancel 2 working sessions this am.
thanks for jumping on this so quickly.

@tanyastere - spoke too soon? It might not be completely fixed. When I clicked on inspect for match #1 from this ia results - Wildbook for Carnivores
I got this:

On a different match, I clicked on an inspect and it came through fine.

@PaulK reported that issue here: https://community.wildbook.org/t/error-when-trying-to-inspect-match-results/307
These are different issues. I’m going to mark this one resolved, and we’re looking at the other one ASAP.
Thanks @ACWadmin1

1 Like