Website Running Slowly

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

In which Wildbook did the issue occur?

Spotting Giant Sea Bass

What operating system were you using? (eg. MacOS 10.15.3)

MacOS 14.2

What web browser were you using? (eg. Chrome 79)

Chrome

What is your role on the site? (admin, researcher, etc)

Admin

What happened?

The website is running very slowly. It is taking very long to process new uploads and changes to the encounters. I have run an internet speed test, and I have 200+ megabytes per second.

What did you expect to happen?

The website usually runs much faster.

What are some steps we could take to reproduce the issue?

Attempt to upload a new file to an encounter and see if it processes the image efficiently.

Thanks for the heads up, @maceyhartmann! We’re working on this and will have an update soon.

Thanks for your patience! The site should be running more efficiently now. I just tested updating an encounter and it worked right away.