2 Bulk imports stuck at 0% detection

In which Wildbook did the issue occur? Flukebook

What operating system were you using? (eg. MacOS 10.15.3) MacOS 14.8.1

What web browser were you using? (eg. Chrome 79) Chrome

What is your role on the site? (admin, researcher, etc)

What happened? I have two bulk imports which have both been stuck at 0% detection for over a week while other bulk imports of similar sizes have had no problem getting through detection. These are the bulk imports: https://www.flukebook.org/react/bulk-import-task?id=a273bac5-4a7b-43f6-98e8-de4013ba0655 and https://www.flukebook.org/react/bulk-import-task?id=b37d9b8a-1185-4f5e-b1be-5a16ed3c7d8c

What did you expect to happen? For the detection to happen smoothly as with the other imports

What are some steps we could take to reproduce the issue?

Thanks for sending your spreadsheets! They look good, our image analysis pipeline is just being fussy right now. I’ve resent these imports to detection.

Thank you so much!