What Wildbook are you working in?
Manta Matcher
What is the entire URL out of the browser, exactly where the error occurred?
Can you describe what the issue is you’re experiencing?
I am trying to name a manta for adoption, but I cannot submit the form as it says I don’t have access to do that. But one of my role on MantaMatcher is ‘adoption’
My roles on MM:
MM:manager
MM:researcher
MM:reviewer
MM:local
MM:imageProcessor
MM:approve
MM:identifier
MM:adoption
MM:Indonesia
MM:Indonesia-Komodo
MM:Indonesia-Nusa Penida
MM:Indonesia-Raja Ampat
MM:Indonesia-Sangalaki
Can you provide steps on how to reproduce what you’re experiencing?
Make the adoption live on Manta Mather by following the link: MantaMatcher.
If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
Thanks!
Hi @argeswaraj
Adoptions are currently disabled across all Wildbooks while we address some underlying bugs with it. That’s why you’re seeing the access denied error in the meantime.
Can you also let me know where you found the prompt to adopt the manta?
Hi @anastasia,
Noted on the adoptions. Thank you.
The URL to adopt the manta was given to me by my team leader (she ‘saved’ the link specifically for adoptions, and we just change the encounter number according to the manta individual).
Ah, that makes sense. Thanks for letting me know.
I’ll be sure to make a post in Community once adoptions are opened up again for all Wildbooks.
Hi @Anastasia Do you know approximately when Adoptions will be enabled on all Wildbook platforms again?
Thanks!
I’m sorry; we don’t have a timeline yet. I still plan on updating Community when that changes.
Hi Anastasia,
Do you have any updates on the Adoptions feature? Thanks!
Hi @argeswaraj
No, not at this time. As I mentioned before, I’ll make a Community post when there’s an update to adoptions.
Hi Anastasia,
I’m sorry for asking again… Is there an approximate time of when the adoption feature will be back? We have funders who adopted manta rays and are asking about the feature…
Thank you so much! 
No need to apologize!
We still don’t have a timeline for when adoptions will be available again. 
Thanks for the information Anastasia…
Our funders are just worried about this, as many people have asked for adoptions. We have given them adoptions, but until now, we have not been able to rename or add their adopted names to the individual profiles. Adopters are starting to question why they’ve paid, but it cannot be seen online on Manta Matcher… I have given them an explanation, but it has been quite a long time since the adoption feature has been working.
I figured I should let you know as this issue may potentially delay donations.
Thank you so much
@jason and @tanyastere for visibility re: MMF donor concerns about the lack of adoptions in MantaMatcher.
Can you tell me a little more about this issue? Are you not seeing the option to add nicknames to these mantas in MantaMatcher?
Hi Anastasia,
I have screenshots of the site when I adopted and it shows ‘Acess Denied’. In my MantaMatcher account, I also have the role/access to Adoption.
Can you send me the URL for the adoption profile page and let me know where you followed that link from (or if it was from an old bookmark)? My understanding was that this page was deprecated.
I’ll look into cleaning up the adoption role for the site that still have it.
Your workaround for nicknaming mantas should be to make the change from the manta’s marked individual page, not from any old adoption-related workflows.
Hi Anastasia,
This is the link that I followed:
https://mantamatcher.org/adoptionform.jsp?number=YOURIdFromAbove&id=1&first_name=test&last_name=test&amount=3.00¤cy=USD&duration=Monthly
“YOURIdFromAbove” refers to the individual’s profile number found in the URL.
I’ve also tried renaming the manta ray on its own profile, but I don’t see the “Edit/Add Name” option like I used to (see below):
Hope this is helpful. Thanks!
Thanks for the link! I’ll share it with the devs to help clean up any remaining dead workflows for now. I didn’t realize it was the same link you mentioned upthread that was shared by your team leader. I was concerned that a link in Wildbook was still leading people here. This should be gone by the next Wildbook release for 10.4.0.
I gave you the admin role so that you can add a nickname to any manta now.
Additionally, I got clarification that adoptions are not likely to come back to Wildbook unless someone chooses to fund its development due to the amount of time and resources it would take to fully implement well. If that’s a path you’re interested in discussing, send us an email at info at wildme dot org.
Hey Anastasia,
I’m now able to add/edit the name of an individual. Thanks!
Noted on the adoption feature. With the donation feature, we were able to add the adopter email, and if I’m not mistaken, the adopter will receive a notification when their manta ray is uploaded to MM. I was wondering if there is any way for the adopters to receive an email whenever the individual is seen/encountered without the adoption feature?
Thanks Anastasia!
Submitters of public encounters are notified when their animal is identified or resighted. Unless they happen to encounter their specific adopted manta in a dive and submit an encounter for it, there isn’t a way for them to receive updates on a specific manta.
