ACW bulk import - errored out

Support
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1

What Wildbook are you working in? ACW

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?
This bulk import has errors on all match results page. The user tells me that re-sent it to ID when it might have been still getting processed after @jason pushed the jobs affected by the recent disk drive failure, as she couldn’t see the status at the time.

Should we just re-send it again to ID or is there something preventing it from succeeding? I’ve asked the user for the upload spreadsheet and once I get it I’ll check it over but since she has successfully uploaded and processed through IA 16 previous bulk imports, I doubt the issue is in the spreadsheet.

thanks!
Maureen

2

Hi @ACWadmin1

I have reissued these to ID, and I am monitoring them for completion to see if this was a fluke or another issue.

More soon,
Jason

3

Hi @ACWadmin1

Results are flowing in and looking good.

Example: Wildbook for Carnivores

These may have simply been interrupted last week by the drive failure.

Thanks,
Jason

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