ACW down since 2am Thursday 28 November

What Wildbook are you working in? ACW

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?

502 Bad Gateway

nginx/1.14.0 (Ubuntu)
Can you provide steps on how to reproduce what you’re experiencing?
Log in to ACW

It is back up. We will check why our monitors did not fire. This caught us over the long holiday weekend, but the monitors should have sent a warning.

Please note: ACW’s recent outages are occurring because the server is under resourced for RAM, and the disks are filling up. I will need to schedule a Wildbook and server upgrade to prevent this moving forward.

I have modified our monitoring software to send hourly messages if ACW is down. This should ensure we receive continuous notifications until outages are resolved.