ACW is very slow last couple of days

Support
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1

What Wildbook are you working in? ACW

Over the past few days, a couple of users have mentioned to me that the system seems very slow and I’m noticing the same. Adding a manual annotation just now and it’s been saving for at least a minute.

I’m wondering if the disk space, or some server thing, has hit 100% again?

thanks!
Maureen

2

Hi @ACWadmin1

I am monitoring. The server is healthy with sufficient disk space. There has been a lot of WBIA traffic, and registering a new manual annotation does equire synchronization with WBIA. But it looks like the queue is now empty. I’ll continue to watch the server.

Thanks,
Jason

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