What Wildbook are you working in? Flukebook
What is the entire URL out of the browser, exactly where the error occurred? Flukebook | Login
Can you describe what the issue is you’re experiencing? I signed up a researcher. First, had no access to her data, now she cannot even sign in to her account I created.
Can you provide steps on how to reproduce what you’re experiencing? Two-fold: I can see a submission from her, but cannot access it, even though she is listed as collaborator. In addition, she can no longer access the account I created for her.
If this is a bulk import report, send the spreadsheet to firstname.lastname@example.org with the email subject line matching your bug report