Hi @hannahh
I see that karenb is listed as having project access and is an orgAdmin. Can you confirm that she cannot access this page?
https://www.flukebook.org/projects/editProject.jsp?id=5008aa82-c0e4-427e-a0d0-cb809a63e1a8
Does any migration of data ownership need to happen, and does karenb have a Collaboration with the necessary account?
Thanks,
Jason