Annotations not working properly

What Wildbook are you working in?
Grouperspotter

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?
For the above two encounters a new manual annotation does not appear to have worked properly. When I try to run a new match I get an error message.
here was an error with task a24201a9-3830-4bdf-86f6-1692e0e0f730: *unknown error

After hitting Save when creating the new annotation the page that pops up is not the same as normal when it says a new annotation has been created. It just says Manual Annotation Media Asset (and a number)

This has happened before but usually if I create a new annotation it goes away but that doesn’t appear to be happening.
Can you provide steps on how to reproduce what you’re experiencing?

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

Hi @accfish

This seems to be happening when we try to synchronize this new annotation with the machine learning server. We are investigating.

Thanks,
Jason

1 Like

Hi @accfish

We freed up disk space on that server, and you should be able to proceed. The server issue would have impacted detection, matching, and manual annotation creation.

Thanks,
Jason

1 Like