Dear WildMe Team,
we, the firesalamander team, that works with the ARW, experience some problems with the image identification at the moment. Our Bulk imports get stuck in identification. Detection works fine, but once the photos are send to identification, they get stuck and the status doesn’t change anymore. ARW always shows the status [salamander_fire_adult: {queued=2}]
We tried sending the photos to identification again, but that didn’t solve the problem, unfortunately.
I got feedback from another user who is importing Yellow-bellied toad data at the moment, that she observed the same problem with her photos (the status is “yellow_bellied_toad: queuing” in her case, respectively).
You can have a look at the problem by inspecting the following bulk import logs:
Wildbook Import 30 1 2025 by Sean.Grond
&
ImportBOM2006 by Helga.Zeddies
Maybe you know what the source of this problem could be. Thanks in advance for your help 
Have a good weekend and best regards
Sean
In which Wildbook did the issue occur?
Amphibian and Reptile Wildbook
What operating system were you using? (eg. MacOS 10.15.3)
Windows 11
What web browser were you using? (eg. Chrome 79)
edge
What is your role on the site? (admin, researcher, etc)
admin
What happened?
individuals are stuck in identification; status remains “[salamander_fire_adult: {queued=2}]” and doesn’t change.
What did you expect to happen?
individuals complete identification after some time
What are some steps we could take to reproduce the issue?
re-send them to identification