Automated emails have ceased

Bug Reports
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1

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

In which Wildbook did the issue occur? SeadragonSearch

What operating system were you using? (eg. MacOS 10.15.3) MacOS 15.2

What web browser were you using? (eg. Chrome 79) Chrome 141

What is your role on the site? (admin, researcher, etc) admin

What happened? I received lots of emails from participants asking where their submission and update emails are

What did you expect to happen?

What are some steps we could take to reproduce the issue? Do a test submission. For some reason I almost never received automated emails but this is not related to the new issue. Just means I cant test the problem.

2

I confirmed that the test submission I sent didn’t generate an email and it’s appearing in our outbound dasboard. I know Microsoft Azure services are experiencing outages today. It’s too early to tell whether that’s what’s behind the email outage but it seems the most likely culprit.

3

Hi @Anastasia, I hope thats the simple explanation but I think the emails were missing from 1-2 days ago…