I have also been trying to enter the birth dates for specific zebras but have been receiving an error message. Could someone please assist me with this and let me know where I am going wrong. These are the steps that I am completing:
Goto Individual Search
Goto Identity filters
Enter Individual names (Rebecca)
Double click on “Rebecca” on results table
Opens Marked Individual “Rebecca”
Click on Edit
Enter Date of Birth (the date of birth is important for our database, the time is not)
I get the following error message:
Error: I was unable to set the individual’s time of birth. I cannot find the individual that you intended it for in the database, or the time was not specified.
Please advise if I am:
- entering the Date of Birth and Time in the correct place (Marked Individual)
- entering the Date and Time in the correct ISO 8601 standard (2003-07-20T01:01:01)
- how to proceed.