Bug in bulk import detection

Support
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1

Hello Anastasia,

I sincerely apologize for reaching out to you again about this kind of issue. We’ve relaunched several bulk imports on Flukebook, and they all worked perfectly, except for one. This particular import is unable to complete the detection phase.

We followed your usual recommendations and carefully rechecked everything. Despite this, after removing and relaunching the bulk multiple times, the issue remains unresolved. Would it be possible for your team to force the detection, please?

• Gm.Expe2024.7 : https://www.flukebook.org/import.jsp?taskId=2460a831-c903-4e19-84e2-11b81ab0b3f1

I am also sending you the Excel file used for the import via email.

Thank you in advance for your valuable assistance.

Best regards,

2

Hi @rebeca

Thanks for sending your spreadsheet! This looks like a WBIA issue and not a spreadsheet one. We’re still working on fixing this for you. Thanks for your patience.

3

Thank you so much, Anastasia, for your help.

4

Detection is complete now. Thanks for your patience!