Bulk Import Detection Not Processing

Support
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1

What Wildbook are you working in?
Flukebook

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?
Bulk import is stuck after detection.

Can you provide steps on how to reproduce what you’re experiencing?
Hello,
I submitted a bulk import with 53 encounters in Flukebook. The status still says “Detection requests sent (0/53 complete)” and it hasn’t changed. I clicked “Send to Detection” but no image has been processed.

Thank you for your time and support.

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

2

Hi @aguler, welcome!

It looks like Flukebook is working through a large queue of jobs today. Your import is currently at 16/53 complete.

Thanks for sending your spreadsheet! The only feedback I have is that your location ID is listed as “Mediterranean_Sea” when it should be entered as “Mediterranean Sea”, without the underscore. When the location ID doesn’t match exactly with what’s in Flukebook, it won’t display the correct match candidates.

My recommendation is to update the location ID in your spreadsheet, delete this import, and upload your updated spreadsheet.