Bulk Import error: stuck in detection

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

In which Wildbook did the issue occur? Internet of Turtles

What operating system were you using? Windows 11

What web browser were you using? Chrome

What is your role on the site? Researcher

What happened? The bulk import I have uploaded is not processing. I have tried to delete and re-upload it again twice but it is still stuck in detection, therefore cannot be identified. I’ve checked the bulk import spreadsheet and it looks fine, doesn’t have any error as well during uploading. Wildbook

Please look at the entries of our data and help re-send it to detection from the back-end if possible, thank you.