Bulk import is stuck in detection

Support
,
1

What Wildbook are you working in? ACW

What is the entire URL out of the browser, exactly where the error occurred?
https://africancarnivore.wildbook.org/import.jsp?taskId=49914cb3-66c0-4291-8681-1d93d33928de

Can you describe what the issue is you’re experiencing? My latest bulk import seems stuck in detection. Initially an image was blocking the detection process so I deleted the import and did a new one with a correct image but detection does not seem to go ahead still and I don’t have an error anymore.

Can you provide steps on how to reproduce what you’re experiencing?

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

2

I found the problem so it’s all fixed!

3

I have a problem with another bulk import - I checked it couple of times but cannot find an error. Please advise:

https://africancarnivore.wildbook.org/import.jsp?taskId=c150b595-e9bb-44eb-a1a0-2c41f878447f

4

It looks like it got stuck before it could prepare for detection. We’ve resolved this and your import has now completed detection and is ready for ID.

5

Hi Anastasia,

Thank you. I see detection is complete but I can’t launch identification though.

This still appears:
Data Import Status: Registering image assets for 73/73 encounters.
Computer Vision Status: detection complete

6

Thanks for letting me know! I need a little more time to work on this and I’ll follow up with you as soon as I have an update.

7

Thanks for your patience. It’s unstuck and currently going through ID now.