Bulk import issue (Flukebook) No data to match against

Support
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1

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

In which Wildbook did the issue occur?

Flukebook

What operating system were you using? (eg. MacOS 10.15.3)

windows 10

What web browser were you using? (eg. Chrome 79)

chrome

What is your role on the site? (admin, researcher, etc)

researcher

What happened?

I have an issue on my bulk import named “Ks.DSWP.20200224”. Import and detection are ok, but for the identification part i have this message : No data to match against, please refine your matching parameters. the pictures are from Shane Gero as it is mentioned in the bulk. I don’t know if the issue comes from the User name… I can not compare these pictures with those of the CCS to see if there is a match between both.
Can you help me with this?

What did you expect to happen?
I would like to compare these pictures to those of the Caribbean Cetacean Society. They all are in the Caribbean Sea

2

Hi @lsimon

There’s only one encounter of Kogia sima in Dominica, and it’s of the encounter in this import. The message is correct; there are no other match candidates for this species and location ID combination.

You can try to start a new match and select any neighboring location IDs to broaden your candidate pool.

3

ok thank you for the tip :slight_smile: