Bulk import not moving past detection

What Wildbook are you working in? Flukebook

What is the entire URL out of the browser, exactly where the error occurred?

https://www.flukebook.org/react/bulk-import-task?id=dc915ba1-f8a7-436b-a276-b670cd1fb2e6

Bulk upload completed but remains 0% detections a day later. I am suspicious this is stuck and not just a slow que. Is there a way to tell where you are in the que?

We got this import unstuck. It’s currently at 99% complete for identification and should finish soon.

It was a bit easier in the old bulk import workflow to troubleshoot because it would tell us if acmIDs were registered (a prerequisite for detection being able to complete). In this case, acmID registration didn’t trigger and prevented detection and identification from taking place.

Visibility into the queue is something that we’ve long wanted to incorporate. We’re moving away from the current image analysis process which has already made huge improvements to overall queue wait times. Ideally, things will move fast enough that they won’t need additional monitoring unless something has stalled.

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Thanks!

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