Bulk Import Stuck at Detection Phase (0%)

Support
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1

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

In which Wildbook did the issue occur? Lynx

What operating system were you using? Win 11
What web browser were you using? Brave 1.83
What is your role on the site? admin
What happened?
The bulk import process is stuck at the detection phase (0%). You can see the task here:
https://lynx.wildbook.org/react/bulk-import-task?id=bff17faa-ba9f-4ae8-93c5-086f6392db6a

What did you expect to happen?
I expected the bulk import process to complete successfully, including both the detection and identification stages.

What are some steps we could take to reproduce the issue?
I deleted the first bulk import and tried again with the same images and spreadsheet. The same issue occurred.

2

Thanks for letting me know! I’ve re-sent this import to detection. I’ll monitor it to make sure it completes.

3

Thanks @Anastasia

4

Thanks for your patience. This one was a bit stubborn and needed more time to complete, but this import is ready for identification now.

1 Like
5

Thanks so much, @Anastasia! :blush:

1 Like