Bulk Import Stuck in Detection (ARW)

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

In which Wildbook did the issue occur?
Amphibian & Reptile Wildbook
What operating system were you using? (eg. MacOS 10.15.3)
Mac
What web browser were you using? (eg. Chrome 79)
Safari
What is your role on the site? (admin, researcher, etc)
researcher, OrgAdmin
What happened?
The bulk import (https://amphibian-reptile.wildbook.org/import.jsp?taskId=47b37737-a903-4993-b09b-8a0b76b7dcb3) is stuck in Detection since Friday last week. Could you please restart it?
What did you expect to happen?
The detection to finish (turn-around time of jobs is 3 min).
What are some steps we could take to reproduce the issue?
I’ve sent the bulk import sheet via eMail.

Your spreadsheet is good! I restarted detection and it’s now complete and ready to be sent to identification.

1 Like