Bulk import stuck in detection stage

Support
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1

What Wildbook are you working in?
Flukebook

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?
I was having some issues with an old bulk import so I decided to make a smaller bulk upload to work on whilst I try to get the old one back on track. As of now, it says 23/26 detection requests are complete. It has been saying this since a little over 24 hours now

Can you provide steps on how to reproduce what you’re experiencing?
Started bulk upload, uploaded photos and spreadsheet without issues, images were sent to detection and now stuck at this stage

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
Will do this just now!

2

Thanks for letting us know, @liv

I’ll let you know once detection has restarted.

3

After reviewing the import and spreadsheet, I think it’s best if you delete this import, update your spreadsheet using the feedback I sent in my email, and re-upload it again.

To be clear, your spreadsheet didn’t cause detection to get stuck. Because none of the encounters in this import were assigned to you, deleting this one and starting again will be your best bet.

1 Like
4

Sorry, replied to the wrong post!!! :stuck_out_tongue_winking_eye: