Can you describe what the issue is you’re experiencing?
The bulk import process appears to be stuck in detection. It is a relatively small bulk import and in my experience should have gotten through detection by now, it has been an hour. The only message I see is "detection requests sent (0/22 complete).
Thanks for resending it. Unfortunately, it appears to still be frozen at 0/22 requests sent. Not sure what is going on, in the past resending it has done the trick.
Possibly of note, I have been having issues when uploading encounters through the “Report an Encounter” pathway. I have uploaded a couple this way but they never get through detection. It just says “Still waiting for detection.” Normally these single encounters go through detection in seconds, but now it seems like they are permanently stuck.
Just checking in about this ongoing issue with Wildbook detection. Are there any updates? I just tried uploading a new single encounter and the detection appears to be stuck still.
We’re re-syncing detection in seals today because we think there was an error in the original query we ran. Check in with me tomorrow if detections are still missing as this will take a while to complete.
It seems like detections are still missing. Over the past couple days I have uploaded three individual encounters and so far none of them have gone through detection.