Bulk import stuck on detection?

Hi! We were hoping to get some help with a bulk import that has been stuck on the detection phase for about a week.

What Wildbook are you working in? Flukebook

What is the entire URL out of the browser, exactly where the error occurred? https://www.flukebook.org/react/bulk-import-task?id=7da5aa63-9843-455a-8eb0-87e7778497b1

Can you describe what the issue is you’re experiencing? The detection step is not processing.

Thank you so much!

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

I’ve forced this import to detection and it’s completed.