Bulk Import uploads only part of the photographs

Support
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1

What Wildbook are you working in? Flukebook

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?
When uploading the photographs not all of them are being uploaded before the website asks for the excel and then when I go back I need to upload everything again

Can you provide steps on how to reproduce what you’re experiencing?
Upload bulk import

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

2

Hi @Yaly

Can you share the following information so I can look into this?

  • What operating system were you using? (eg. MacOS 10.15.3)
  • What web browser were you using? (eg. Chrome 79)
  • Email your spreadsheet to services@wildme.org with the email subject line matching your post title.
3

Hi Anastasia
thank you

  1. Windows 10
  2. Chrome
1 Like
4

Thanks for sending that over!

We had to restart the Flukebook server because the site wasn’t working properly. Can you let me know if you still run into this issue? If it’s still happening, can you also attach screenshots of the partial image upload you’re seeing?