Can you describe what the issue is you’re experiencing? I uploaded this bulk import 24 hours ago and it did not import the data completely although it said import stage was complete. Then detection never started. I deleted the bulk imported and submitted it again and I am having the same issue.
Can you provide steps on how to reproduce what you’re experiencing?
If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
Thanks for sending me your files! I need more time to troubleshoot and either I or one of my teammates will follow up here as soon as we have an update.
I was out of the office for the last two weeks. Let me check in with my teammates to see if they were able to uncover anything while I was out and I’ll follow up here.
Thanks for your patience. We still don’t know what specifically Flukebook doesn’t like about these images, but I think it might be a bug in the version of Wildbook that’s currently running on it. The good news is that I tested bulk importing these into a Wildbook running 10.11 and the upload worked fine.
So as soon as Flukebook receives the Wildbook 10.11 update, you’ll be able to try importing this again.
We tend to start with smaller Wildbooks first to make sure that if any new bugs are uncovered, it impacts a smaller number of people while we fix them. Internet of Turtles is up next this week. I don’t have an exact timeframe, but likely in the next few weeks. I’m excited because the improvement in matching speed is fantastic.
Sounds great! I’m excited to use this new version! I’m also hoping we can add a trailing edge algorithm to Risso’s dolphins in this update. I believe Jason was investigating this request
Hi again, I’m having issues with this new bulk import. It wont send to detection and I’ve deleted it and reuploaded a few times with no success. I’m wondering if its the same issue we encountered above. Below is the link and I sent the spreadsheet via email. Thanks!
This is a different issue since the original was problems with uploading. This one just doesn’t want to get forced through detection. Luckily, both of these things happen less in the latest version of Wildbook, but I’ll work on getting this import to behave in the meantime.
This particular import isn’t technically stuck because none of the photos uploaded. If there are no images, then there’s nothing to run detection or identification on.
I’ve replied to your email to ask for a handful of photos from this import so I can test why it behaved this way.
