Can you pls merge all the accounts of Marcus Liley?

Support
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1

What Wildbook are you working in? SeadragonSearch

What is the entire URL out of the browser, exactly where the error occurred? https://wildbook.seadragonsearch.org/appadmin/users.jsp?context=context0

Can you describe what the issue is you’re experiencing? There are 5 different accounts created for Marcus Liley. I’m not sure how to merge them. he wishes to put them all under thelileys@iinet.net.au

Can you provide steps on how to reproduce what you’re experiencing? filter user accounts to Marcus Liley.

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

2

Hi @NeridaWilson

Since he’s a public submitter and not a registered user, there isn’t a way to merge these. The submitter/photographer fields on each submission would need to be updated and then the old public accounts would need to be deleted. I checked the encounters associated with one of his email addresses and there were over 100, so I’ll need to talk to the devs to see if there’s a backend solution to this.

3

Good news; this is fixable on the backend, but we need a little more time to work on it. I should have an update for you soon.

4

thank you! also he has actually now asked to merge them all under mliley@outlook.com.au