What Wildbook are you working in? ACW
What is the entire URL out of the browser, exactly where the error occurred?
https://tier0.dyn.wildme.io:5011/api/query/graph/match/thumb/?extern_reference=skijkturuuedrfjc&query_annot_uuid=a934d175-b5c1-4687-90cd-eb4cbf0282a8&database_annot_uuid=f9f38789-a0bc-40e8-9d3d-166182cd1238&version=heatmask
Can you describe what the issue is you’re experiencing?
Cannot access match results - Error 503
Can you provide steps on how to reproduce what you’re experiencing?