Can't log into GiraffeSpotter

Support
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1

Good day,

I am experiencing the same problem.

I am using the URL https://giraffespotter.org/LoginUser

Thank you,
Sam

2

Hi @Sam

I moved this to a new topic since the other post was 7 months old.

It looks like this has resolved itself since you first posted as I was able to load the website and sign into it this morning. Let me know if you’re still unable to log in.

3

Hello,

Thank you for your reply. I am still unable to login. I have clear my cookies and other browsing data. I have reset my password successfully, but the problem still persists.

When I click on the login button on the giraffespotter page, I get directed to https://giraffespotter.org/react/login/.

When I type my login information in, I get an “Invalid email or password” error, even after I have reset my password.

4

Thanks for the additional details! I’m going to send you an email to continue troubleshooting.