In which Wildbook did the issue occur? ACW
What operating system were you using? Win 10
What web browser were you using? latest chrome
What is your role on the site? admin
What happened?
While reviewing ID’d hyaena pics I’ve been running matching for some to confirm. Where this pulls in previously unassigned encounters that are a match for that ID’d individual, I’m clicking the checkbox to assign the target ID to the unassigned match result and I’m getting an error message: “Error updating encounter. Please enter a different Individual ID.” However refreshing the page shows that the action was completed correctly - the assignment shows for that match result. See screenshots below:
Thanks
Maureen