What Wildbook are you working in?
What is the entire URL out of the browser, exactly where the error occurred?
  
  
    
      <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "https://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html style=" background:#f3f3f3!important" xml:lang="en" xmlns="http://www.w3.org/1999/xhtml"
  lang="en">
  <head>
    <meta http-equiv="content-type" content="text/html; charset=utf-8">
    <meta content="width=device-width" name="viewport">
    <title>Animal Discovery, Spotting Giant Sea Bass</title>
    <style>@media only screen{html{min-height:100%;background:#f3f3f3}}@media only screen and (max-width:596px){table.body img{width:auto;height:auto}table.body center{min-width:0!important}table.body .container{width:95%!important}table.body .columns{height:auto!important;-moz-box-sizing:border-box;-webkit-box-sizing:border-box;box-sizing:border-box;padding-left:16px!important;padding-right:16px!important}table.body .collapse .columns{padding-left:0!important;padding-right:0!important}th.small-1{display:inline-block!important;width:8.33333%!important}th.small-2{display:inline-block!important;width:16.66667%!important}th.small-6{display:inline-block!important;width:50%!important}th.small-8{display:inline-block!important;width:66.66667%!important}th.small-10{display:inline-block!important;width:83.33333%!important}th.small-12{display:inline-block!important;width:100%!important}}</style>
  </head>
  <body style=" -moz-box-sizing:border-box;-ms-text-size-adjust:100%;-webkit-box-sizing:border-box;-webkit-text-size-adjust:100%;Margin:0;background:#f3f3f3!important;box-sizing:border-box;color:#0a0a0a;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;min-width:100%;padding:0;text-align:left;width:100%!important"><span
      style="color:#f3f3f3;display:none!important;font-size:1px;line-height:1px;max-height:0;max-width:0;mso-hide:all!important;opacity:0;overflow:hidden;visibility:hidden"
      class="preheader"></span>
    <table style="Margin:0;background:#f3f3f3!important;border-collapse:collapse;border-spacing:0;color:#0a0a0a;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;height:100%;line-height:1.3;margin:0;padding:0;text-align:left;vertical-align:top;width:100%"
      class="body">
      <tbody>
        <tr style="padding:0;text-align:left;vertical-align:top">
          <td style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;hyphens:auto;line-height:1.3;margin:0;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"
            class="center" align="center" valign="top">
            <center style="min-width:580px;width:100%" data-parsed="">
              <table style="Margin:0 auto;background:#8a8a8a;background-color:#262626;border-collapse:collapse;border-spacing:0;float:none;margin:0 auto;padding:0;text-align:center;vertical-align:top;width:100%"
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      SUBJECT: Encounter update: @ENCOUNTER_ID@
Hello,
Just a quick e-mail to let you know that the encounter that you submitted
has been added as a new, previously unidentified giant sea bass!
You discovered a new giant sea bass for science.
Newly marked individual: @INDIVIDUAL_ID@
@INDIVIDUAL_LINK@
Encounter: @ENCOUNTER_ID@
@ENCOUNTER_LINK@
Researchers at UC Santa Barbara will continue to track whether your giant sea
bass is sighted again by other users of Spotting Giant Sea Bass. This information
helps us track populations trends for this endangered fish and understand more about
what habitats are important to this species. Thank you for this contribution and we
encourage you to continue to submit more images to help improve this research project.
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Can you describe what the issue is you’re experiencing?
Can you provide steps on how to reproduce what you’re experiencing?
If this is a bulk import report, send the spreadsheet to services@wildme.org  with the email subject line matching your bug report