Duplicate individuals in Manage Identity drop-down menu

Hey Anastasia - I am also having a duplicate ID issue in Flukebook with Hyperoodon and not sure where it is stemming from but there are quite a few multiple duplicate IDs. Is there a way to resolve this within the system?

Hi @ljfeyrer

I moved this to a new topic since the previous one is over 2 years old.

The most common reason duplicate suggestions of the same individual appear is because a user used the New Individual field from your screenshot to enter the ID instead of the Existing Individual field for a known individual.

We have a ticket for this issue here: Set new individual ID allows for duplicate IDs/marked individual pages to be made · Issue #1037 · WildMeOrg/Wildbook · GitHub

We have a Merging FAQ with instructions for how to merge duplicate individuals.

Ok thanks. I am not sure if this is because of a manual added duplicate ID or something that happened in bulk upload… It would be good if it couldn’t happen!

Revisiting the Merging FAQ I would say that if the IDs are identical (e.g., 5199, 5199, 5199) then the steps to merge them as described are challenging as there is no easy way to tell which of the duplicate IDs in the picklist is the “correct ID”. I think merging this way would work in the case of a misidentified duplicate (e.g., 5199 = 5100), but not in a literal duplicate.

Agreed! Mystery duplicates have plagued us for a while now. I look forward to the day they’re finally prevented!

Yeah, I think your best bet here is to follow the first set of steps on there and have each duplicate individual opened in its own tab and manually unassign and reassign the encounters to the one true individual. Once all encounters have been removed for an individual, that individual page disappears. Luckily, it doesn’t look like there are too many encounters for each in there.