Encounter Submission Confirmation Emails - Not Receiving

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

In which Wildbook did the issue occur?
Spotting Giant Sea Bass

What operating system were you using? (eg. MacOS 10.15.3)
Windows 10

What web browser were you using? (eg. Chrome 79)
Chrome 129.0.6668.60

What is your role on the site? (admin, researcher, etc)
Admin

What happened?
We don’t appear to be receiving confirmation emails when we submit a new encounter

What did you expect to happen?
We used to receive confirmation emails to the email entered in the Submit an Encounter form, and that included the link to the encounter, but we no longer appear to be receiving those.

What are some steps we could take to reproduce the issue?
Submit a new encounter and monitor the email address that was used

Thanks for letting us know! I’ll need a little more time to look into this.

This should be fixed now. Can you let me know if this is working for you now?