Encounters stuck in identification?

Dear @Anastasia ,

I recently uploaded quite a few encounters (around 450) to the ARW and am eagerly waiting to start with the matching.
Today I noticed that the bulk imports tell me they are complete; I see a checkmark for identification complete and allmost all encounters have the class " : completed" (the few without are probably cases where i have to manually add annotations, I guess). However, in my project the majority of encounters show Identification status: prosessing.
Do I just have to wait a little bit longer or could there be a problem in the identification process? I am worried the pictures might got stuck in identification. Could you check?

Thank you!!

Cheers

Sean

P.s.: here are the names of my 3 bulk imports:

ARW_import_08_19_25_to_09_26_25.xlsx
ARW_import_09_29_25_to_12_26_25.xlsx
ARW_import_2026

all uploaded by me on August, 5th.

Hi @Sean.Grond

I’m sending these imports back to ID since I suspect there was some kind of error the first time around. Let me know if you still have trouble viewing matches after it completes.

I’m linking your projects below so I can find them easier when I recheck them later.

Botanical Garden Bielefeld Adults 2025
Botanical Garden Bielefeld Adults 2026

Hi @Anastasia ,

thank you!!

I’ll check when they are done.

Cheers

Sean

Hi @Anastasia ,

it all works fine now!

Thank you!!

Cheers

Sean

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