"Error Initiating IA Job" after Starting Matches

What Wildbook are you working in?

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?
Encounters did not have annotations. Added annotation to encounter, started matching process, and noticed things were slow. Ended up with the above error on the matching page. Encounter page just mentions no matchable detection (image below)

Can you provide steps on how to reproduce what you’re experiencing?
For encounters without any annotations on the grouperspotter site, added annotation, and started match process.

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

Match results page now viewable, but shown as “unknown error”

We need to restart the machine learning server for GrouperSpotter. I’ll respond here shortly.

Hi @BTran

We restarted the machine learning server yesterdy. Please re-run these matches, and you should see match results.

Thank you,