Error loading Bulk Import

What Wildbook are you working in?
Flukebook

What is the entire URL out of the browser, exactly where the error occurred?
https://www.flukebook.org/react/bulk-import-task?id=ca0ead91-fe86-4451-a885-fd5aab3f4bfa

Can you describe what the issue is you’re experiencing?
The upload and spreadsheet validation stages appear to complete successfully with no errors, but the detection step does not start. Instead, I receive a pop up message saying “Your task failed to process due to an error”, and the system shows that 0 images were detected.

I submitted several bulk imports in the same way and around the same time, some of them were processed successfully, but most of them encountered this issue.

Can you provide steps on how to reproduce what you’re experiencing?

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

Hi @Kim

Can you send me some of the images for this import so I can test with it? Detection issues are usually due to a problem with the images, not the spreadsheet metadata. I want to test the import to find out what it’s unhappy about.