Can you describe what the issue is you’re experiencing?
The upload and spreadsheet validation stages appear to complete successfully with no errors, but the detection step does not start. Instead, I receive a pop up message saying “Your task failed to process due to an error”, and the system shows that 0 images were detected.
I submitted several bulk imports in the same way and around the same time, some of them were processed successfully, but most of them encountered this issue.
Can you provide steps on how to reproduce what you’re experiencing?
If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
Can you send me some of the images for this import so I can test with it? Detection issues are usually due to a problem with the images, not the spreadsheet metadata. I want to test the import to find out what it’s unhappy about.
I’m updating this to a bug report. We need more time to figure out what it is about the images that’s causing the import to fail. I’ll post a ticket link here when it’s ready.
Thanks for your patience! The upload failure was caused by the Encounter.keyword00 field. In testing, deleting this field fixed the issue.
This field is meant to capture an individual keyword, so it’s treating your list as one extremely long keyword, which is exceeding the 250 character limit for a single keyword.
If you meant for several unique keywords to be applied to the encounter image, you would need to use the Encounter.mediaAsset0.keywords field instead. Each keyword would need to be separated by an underscore (_) instead of commas (,) or the less than symbol (<).
body part_dorsal fin__left side body part > dorsal fin, left side
body part_dorsal fin__left side
body part > dorsal fin, left side