What Wildbook are you working in? ACW
What is the entire URL out of the browser, exactly where the error occurred?
This is the encounter the user is trying to delete due to it containing a duplicate annotation:
User got this message: Wildbook for Carnivores | Login
And this error screen:
On Feb 15th 2022, the user was attempting to clean up some duplicate annotations. In some cases, she is simply deleting the related encounter - we don’t usually see any issues with this approach.
In this case though, the user is getting the above error messages. I opened the same encounter and attempted to delete the encounter as well and the process is hanging the page - no action completed.
Note: the user subsequently had more instances of this problem later the same day with other encounters. This sighting apparently has quite a few duplicates that she’s trying to delete: Wildbook for Carnivores | Login
And she’s getting the same error message:
Thanks for your help!