Expired Website Certification

Support
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1

What Wildbook are you working in?

Snail.wildme.org

What is the entire URL out of the browser, exactly where the error occurred?

https://snails.wildme.org/react/login;jsessionid=C33B12397A2A3FAA0B20FA9C4F73BE83

The login, loading the website at all. everything.

Can you describe what the issue is you’re experiencing?

The website certificate is not up top date. Cannot access the website past the login or at all if I do not push past the certification error. please keep the website up to date! Just for a point of reference, it has been almost a month (expired on NOV 11) and this is the second time the same issue has occurred.

Can you provide steps on how to reproduce what you’re experiencing?

type in snails.wildme.org, it will not load.

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

2

Thanks for flagging this! I’ve reached out to the devs and will follow up when it’s resolved.

1 Like
3

All fixed! Thanks again :slight_smile:

1 Like
4

Thanks, you’re the best Anastasia!

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5

Hi Anastasia!

Our website certificate has expired again. We cannot access the website, and if we pass through the warnings through an incognito browser, it warns us that our data and passwords might be compromised. Please let me know if you need any other information to fix this issue.

Thanks!

6

Thank you for the heads up! I’ll let the devs know.

7

Certificate is up to date now!

8

Awesome, thank you so much!!

9

Hi Anastasia!

I believe our website certificate has expired again. I can access the wildbook, but the images will not display properly, and I keep getting logged out. Please let me know if you think it is another issue.

Thanks!

10

Sorry about that! It’s renewed now.

11

Thank you so much!

1 Like