Flukebook Bulk import much slower than before or stuck

Support
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1

What Wildbook are you working in? Flukebook

What is the entire URL out of the browser, exactly where the error occurred?

https://www.flukebook.org/react/bulk-import-task?id=02f36f23-4e2c-4d3a-9838-2ca5b11413bb

Can you describe what the issue is you’re experiencing? Recently, my bulk imports have been taking 2-3x longer to advance through detection and identification than they did before. I currently have one bulk import task that has been sent to detection but has not advanced past 0% completion for more than 48 hours.

Can you provide steps on how to reproduce what you’re experiencing?

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

2

Hi @sbent

I got this import through detection and it’s queued for identification right now.

3

Z\Identification is progressing normally. It’s at 88% now and should finish soon. There was a large spike in detection and identification jobs this weekend (over 10,000) which likely contributed to the slowdown you experienced.

4

Thank you!

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