This is my first time opening the Flukebook website since 2025 and I have been having trouble with Flukebook loading identifications for my unassigned bottlenose dolphin pictures (Tursiops truncatus). When I filter all my unassigned dolphin pictures under Lei Lani Stelle metadata options from the Encounter search menu I am given unassigned dolphins that have not been identified. When I pick on those unassigned dolphins then I try to assign them by pressing match results, (The issue I am having is when I press match results) I am sent to a loading screen. It will load indefinitely giving me zero matches or unmatched. Am I doing it wrong? In the past this has seemed to work fine but I am not sure if there was a new update and there is another way I should be doing it. This is a picture of what the screen looks likes when loading. Please let me know what I can do to fix this issue.
Can you share a link to one of the match results so I can take a look?
If this is from an old encounter, it’s possible that there was an error during ID and that it needs to be resent to identification. If this is a new encounter you uploaded, it’s possible that identification is still in progress and needs time to complete. I can troubleshoot easier if I have the encounter or match page link.
Hi Anastasia! Thank you for your reply. Here is a link to one of the unassigned encounters: Flukebook Hopefully it will show, if not please let me know. Again, thank you.
No, it does not. Depending on the annotations you choose it gives you a pop-up saying it cannot find a match for this annotation or it will load indefinitely and does not give you any matching ID’s.
I have had good success clicking each of the red bounding boxes and then clicking New Match. The match results page (which will be replaced within the next few weeks) then displays results a few minutes later.
Since I cannot reproduce the issue, I will reach out via email to see if we can debug it in a quick online meeting.
