GiraffeSpotter import help

Support
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1

hi Anastasia,

is this one stuck or is there a long queue again?

2

Moved this to its own topic as the previous issue was resolved.

GiraffeSpotter WBIA was restarting itself several times this morning in response to the high number of users running Hotspotter over MiewID this week. Stalled jobs should be automatically picked up as the queue slowly completes.

3

Quick update: GiraffeSpotter WBIA cache has been cleared out and this import in now queued and waiting for ID.

4

thanks. 2 of the bulkimports were done. This one is still stuck though: https://giraffespotter.org/import.jsp?taskId=324d1280-0e52-403a-b020-9f4b70ff6db3

5

Thanks for letting me know! I’ve re-sent this import to detection.

6

this one is still stuck

7

I forgot to post here yesterday before heading into a meeting, but this was sent to detection and it looks like it’s currently queued for identification.

8

Hi Anastasia,

it seems like most of the bulk imports have been through identification. These are still stuck though:

9

Thanks for the heads up. We’re working on these and I’ll let you know when they’re complete.

10

Links 1 and 4 are complete. We’re still working on links 2 and 3.

11

Thanks Anastasia! Seems they are all complete now. Only this one is stuck:

12

This import was only uploaded yesterday and is still processing. There are 700 encounters in this import, so it will take a while to complete. Best practice is to limit your imports to 100-200 encounters at a time to prevent a backlog.