Hi Jason,
I think there’s an issue with bulk imports onto the site.
I have uploaded a bicolor image, and was planning on testing the changes with a new submission.
However, the info I put into my bulk import file isn’t being picked up by grouperspotter.
I have the bulk import file on hand, but not sure how to link excel files to messages.
Thanks,
Bryant
Have sent an email with the attached file instead.
Moved this to a new thread to prevent the other thread from growing too large with another issue.
This issue was solved with a simple server restart. It’s a known issue that after some length of time (TBD), a server restart is needed for bulk import to resume working. We suspect it is related to how Excel files are opened on the server.
After the restart, I am now able to see the preview window for the 1-line spreadsheet, and the data looks good (except for the missing photo that I don’t have).
Please let me know if you can import now.
Thanks,
Jason
It works perfectly now. Thanks for responding so quickly.
-Bryant
